Don Koberg and Jim Bagnell – „A Universal Traveller“

Main idea and its purpose

The tome uses the analogy of travel and the concept of The Travel Agency to explore various elements of and boosts for creative problem-solving as overcoming the blocks to creativity, avoiding “tourist traps” in the creative process, taking “side trips” that foster serendipity, mastering the art of idea selection, and learning to take criticism.

Scope of application, for example, when working with a group of a certain age and composition; in individual work, etc.

Included are a handful of hands-on, actionable tools and diagrams, including a beautifully designed “Traveller’s Map” and a procedure for “self-hypnosis.” As the authors are saying “The travel vocabulary reinforces the concept that design is more meaningful when it can be visualized and pursued as a logical and planned journey through a series of stopovers called Design Stages. Although chance and random process are not excluded, their application depends on how appropriate they may be in specific situations.”

Application guidance 

It can be divided in 7 stages:1. Accept Situation (or understand the problem.)2. Analyse (the problem/situation.)3. Define (restate the problem clearly by defining the goal.)4. Ideate (to think of the possibilities, come up with option.)5. Select (to decide upon the best option by comparing the options on important parameters such as feasibility, risks etc.)6. Implement (by taking the plunge.)7. Evaluate (to assess whether or not the solution works and how it could be improved.)

The results of applying the method, for example, increasing the ability to go beyond standard solutions, etc.

Koberg and Bagnall take the technical terminology of Cybernetics and translate it into everyday language, applied in simplified techniques. They call the resulting “user-friendly” approach to problem-solving “Soft Systems.” 

Instructions for combining creativity methods

  • 1. Determine the goal

    Determine why you want to use creative methods in your work and for whom, that is, what is the purpose, goals, meanings, audience, for whom it is happening.

  • 2. Read

    Read the description of the methods and recommendations for their use.

  • 3. Choose

    Choose those that best suit your purpose and tasks. When choosing methods, pay attention to the fact that they can be conditionally divided into several groups:● procedural, those that help answer the question HOW TO DO IT? How to optimize the process? How to do the process differently?● horizontal, those that answer the question WHO? WITH WHO? FOR WHOM? This is about the distribution of responsibility, and about clarifying the interests, association or for whom we are doing it.● vertical, those related to WHY? WHAT IS A PURPOSE? WHAT IS THE MAIN? It is about clarifying the hierarchy in the structure, the essence of the problem and its solution, what it consists of and what one wants to achieve.

  • 4. Make it specific

    Add the missing aspect to the vector. Depending on the task, one of the vectors will be the main one, and the other 2 will be auxiliary.● For example, you need to start the learning process in a different, new way: you choose the most suitable methods for your task and audience, and add methods for vertical and horizontal questions. This will add specificity towards the goal of this process and the distribution of tasks for everyone in the process, will help determine who and what it will be useful for. This creates a habit of thinking in different directions and structuring the process.● For example, the "Blooming Lotus" method allows you to determine the vertical vector, disassemble the problem into components, detail it by seeing the entire system of the problem at the same time, show the connections between different elements and find a solution for each element separately. If we add a horizontal and procedural layer of questions from the SCAMPER method, adding and concentrating on what is still missing, what can be added, what aspect has not yet been revealed, then we will get an even more complete picture and a solution that will cover the maximum fields of the same problem.

  • 5. Сombine methods

    Find and add polar aspects. You can combine methods that are more structural with playful ones based on the principle of combining polarities. This can make the process emotional but also structured at the same time. Yes, you can first choose the method that, in your opinion, is most suitable for your problem and task, then immediately determine the one that you would rather not use, which highlights the opposite sides. Moreover, your determined polarity can be conditional, that is, you yourself can determine what is polar in your case, what is the opposite. ● For example, if in one method there is a lot about the connections between elements, their detailed description, diving into the essence of details, then choosing a method that will consider the system of the problem from above, the whole whole, the system as a separate element in the environment around it, this will add scaling in finding a solution.

  • 6. Application time

     Different methods require different periods of time when applied. When combining methods, it is better to take this into account by adding a simpler and time-limited method to a method that is time-consuming and more difficult to use.

  • 7. Calibrate the original purpose

    During the whole process, calibrate from time to time with the original purpose, goals, meaning for what it all happens and for whom, because in the exciting creative space it can be easy to lose the axis on which the whole process should rest.

  • 8. Experiment

    Having created a combination of methods, it is important to experiment and be ready for changes and adaptation of the newly created to the needs, goals and tasks even more, because during the approbation we can just see the fact that was not taken into account. Here we can go back to points 4 and 5, adding aspects that are missing.● Note: try to feel the process, be present in it as much as possible, and allow imperfection and something spontaneous to arise, because the marker of novelty is your surprise, expansion of space and emergence of unexpected details, solutions, ideas.

Instructions for combining creativity methods

  • 1. Determine the goal

    Determine why you want to use creative methods in your work and for whom, that is, what is the purpose, goals, meanings, audience, for whom it is happening.

  • 2. Read

    Read the description of the methods and recommendations for their use.

  • 5. Сombine methods

    Find and add polar aspects. You can combine methods that are more structural with playful ones based on the principle of combining polarities. This can make the process emotional but also structured at the same time. Yes, you can first choose the method that, in your opinion, is most suitable for your problem and task, then immediately determine the one that you would rather not use, which highlights the opposite sides. Moreover, your determined polarity can be conditional, that is, you yourself can determine what is polar in your case, what is the opposite. ● For example, if in one method there is a lot about the connections between elements, their detailed description, diving into the essence of details, then choosing a method that will consider the system of the problem from above, the whole whole, the system as a separate element in the environment around it, this will add scaling in finding a solution.

  • 6. Application time

    Different methods require different periods of time when applied. When combining methods, it is better to take this into account by adding a simpler and time-limited method to a method that is time-consuming and more difficult to use.

  • 3. Choose

    Choose those that best suit your purpose and tasks. When choosing methods, pay attention to the fact that they can be conditionally divided into several groups:● procedural, those that help answer the question HOW TO DO IT? How to optimize the process? How to do the process differently?● horizontal, those that answer the question WHO? WITH WHO? FOR WHOM? This is about the distribution of responsibility, and about clarifying the interests, association or for whom we are doing it.● vertical, those related to WHY? WHAT IS A PURPOSE? WHAT IS THE MAIN? It is about clarifying the hierarchy in the structure, the essence of the problem and its solution, what it consists of and what one wants to achieve.

  • 4. Make it specific

    Add the missing aspect to the vector. Depending on the task, one of the vectors will be the main one, and the other 2 will be auxiliary.● For example, you need to start the learning process in a different, new way: you choose the most suitable methods for your task and audience, and add methods for vertical and horizontal questions. This will add specificity towards the goal of this process and the distribution of tasks for everyone in the process, will help determine who and what it will be useful for. This creates a habit of thinking in different directions and structuring the process.● For example, the "Blooming Lotus" method allows you to determine the vertical vector, disassemble the problem into components, detail it by seeing the entire system of the problem at the same time, show the connections between different elements and find a solution for each element separately. If we add a horizontal and procedural layer of questions from the SCAMPER method, adding and concentrating on what is still missing, what can be added, what aspect has not yet been revealed, then we will get an even more complete picture and a solution that will cover the maximum fields of the same problem.

  • 7. Calibrate the original purpose

    During the whole process, calibrate from time to time with the original purpose, goals, meaning for what it all happens and for whom, because in the exciting creative space it can be easy to lose the axis on which the whole process should rest.

  • 8. Experiment

    Having created a combination of methods, it is important to experiment and be ready for changes and adaptation of the newly created to the needs, goals and tasks even more, because during the approbation we can just see the fact that was not taken into account. Here we can go back to points 4 and 5, adding aspects that are missing.● Note: try to feel the process, be present in it as much as possible, and allow imperfection and something spontaneous to arise, because the marker of novelty is your surprise, expansion of space and emergence of unexpected details, solutions, ideas.

Other methods of creativity activation

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Desirable thinking

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List of control questions

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The Phoenix Checklist

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SCAMPER

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The method of "Blooming Lotus"

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The method of fictional characters

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Freewriting

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Dream magazine

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K. Jung's test - 16 associations

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Koberg and Bagnell – „A Universal Traveller“

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Disney Creative Strategy 

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Game perception 

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"TRIZ"

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The method of inversion 

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Transform 

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The reframing matrix

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